Lesson 2: Retrieval beyond one vector search
30 min read·
Module 6 · Lesson 2 · About 55 minutes · Needs: Module 3 lesson 5 (the first-token budget) and Module 4 lesson 1 (rung 3, prompt plus retrieval). This lesson builds its own small index, so lesson 1's code is not required.
The situation
Week 6 at Northdesk, Monday 7 December 2026. Tara Dunne, in finance at Tallis Retail Group, writes to Ask: "My laptop screen is cracked. How often are laptops replaced, and when is the helpdesk open?" Then: "Am I due a new one?"
Ask embeds the message once and takes the best match: the refresh rule. It misses the helpdesk hours, and Tara's own laptop is in no document. Gareth asks: what do we add beyond one search, and what does each addition cost inside Ask's 1,500 ms first-token budget?