Incident: Launch charts that disagreed with their numbers
Module 10 · Incident file · About 25 minutes
What happened
OpenAI rolled out GPT-5 on Thursday 7 August 2025, with a live presentation. One slide compared scores on SWE-bench Verified, a benchmark of real software issues a model must fix. GIGAZINE, a Japanese technology site, reproduced it on 8 August: GPT-5 scored 52.8% without thinking and 74.9% with it, o3 69.1% and GPT-4o 30.8%. The bar for 52.8 was drawn taller than the bar for 69.1, and the bars for 69.1 and 30.8 were drawn the same height. A second slide, on "coding deception", where lower is better, showed GPT-5's bar labelled 50.0% beside o3's 47.4%, although, by GIGAZINE's account, GPT-5's rate was the lower one. GIGAZINE reported that the chart was nicknamed "vibechart".
Julie Bort reported in TechCrunch on 8 August 2025 that "the chart presented a lower benchmark score with a much taller bar", that Sam Altman called it a "mega chart screwup" on X, and that "the charts in the published blog post were correct". Tech.co (Conor Cawley, 11 August 2025) quoted Altman on Reddit: "The numbers here were accurate but we screwed up the bar charts in the livestream overnight", and "People were working late and were very tired, and human error got in the way." No source puts a money cost on it. The cost was trust: the slide existed to compare models, and it compared them wrongly in front of the audience it was made for.