Lesson 1: Running the engagement from kickoff to handover
17 min read·13 Oct 2026
Module 11 · Lesson 1 · About 40 minutes · Needs: Module 3 (the problem statement and target); Module 9, Lesson 1 (status updates); basic Python
The situation
Monday 16 March 2026, 09:00, week 1 at Harbourline Freight. Carol, Rafael, Joan and Viktor are in the room for the kickoff. You have twelve weeks: handover to Mei and the claims team is on Friday 5 June.
Ben's promises are still in the air: "deployed in four weeks", replies sent to customers, "fully automated claims". None is in the contract. Access will arrive two weeks late, the pilot will move, and Carol will ask for something new. This lesson is the machinery that keeps all of that visible: a plan, a rhythm and written logs.